Backup and recovery for a river city
Backup and disaster recovery protects a Cincinnati business by keeping secure, off-site copies of its servers, workstations and cloud data, and by planning how operations resume after a flood, storm, hardware failure or ransomware attack. Cincy Support runs the backups, tests restores on a schedule, keeps the test results as evidence, and writes a recovery plan your team can follow.
Backup and recovery you have actually tested
We back up servers, key workstations and cloud data, including Microsoft 365 and Google Workspace mailboxes and files that many owners assume are protected automatically. Copies are stored off-site and kept out of reach of ransomware that might otherwise encrypt your backups right along with your live data. We set retention periods to fit your contracts, since some clients expect project files to be recoverable long after the work wraps up.
Restores are tested on a schedule and the results are kept, which is exactly the proof customer assessments and insurers ask for. We also write a short recovery plan covering who to call, what gets restored first, and how staff keep working if a building is unusable, whether from a flood on the riverfront or a long power outage.
Planning for the Ohio, the Mill Creek and the spring storms
The 1937 flood still marks the city's memory, with water reaching deep into downtown and the West End, and the Ohio still rises above flood stage in many years. Businesses on the riverfront, in the Mill Creek valley and in low-lying parts of Newport and Covington are the most exposed. Floodwalls protect much of the core, but flooded roads and basements can still close a building for days.
Severe weather is the more frequent threat. A tornado tore through Blue Ash and Montgomery in April 1999, and damaging thunderstorms and straight-line winds roll through the region every spring and summer. A recovery plan here should assume that a building may be unreachable or without power for a while, not merely that a single server might fail on an ordinary afternoon.
What gets backed up, and where it goes
We protect on-site servers with image backups so they can be rebuilt on new hardware or run temporarily from a recovery copy. Key workstations, such as an engineer's CAD machine or the controller's PC with local accounting files, are included too. Microsoft 365 or Google Workspace mail, OneDrive, SharePoint and Shared Drives are backed up separately, since built-in retention is limited and not designed for long-term recovery.
Copies go to storage outside the region, so a single flood or power event cannot reach both your office and your backups. Immutability settings block deletion or alteration for a defined period, even by an administrator, which defeats ransomware operators who go hunting for backups first. Retention matches your contracts, since some brand clients expect project archives to remain recoverable for years.
Proof that restores work
Supplier assessments and cyber insurance applications increasingly ask when you last tested a restore and what happened. We run file, mailbox and full-system restore tests on a fixed schedule and record the date, what was restored, how long it took and any problems that turned up. That log becomes evidence you can attach, rather than a statement nobody can verify.
The recovery plan itself is brief. It ranks systems by priority, names who can make decisions and approve spending, lists vendor and carrier contacts, and explains where people work if the building is closed. For companies with sites in more than one state, it also notes which location can absorb work from the others. We revisit it each year and after any significant change to your systems.
Backup & recovery: common questions
Is our Cincinnati business in a flood zone, and does it matter for IT?
FEMA flood maps for Hamilton, Kenton, Campbell and Boone counties show which parcels fall in a flood hazard area, and your landlord or insurer can confirm it. Even outside those zones, basements near the river or Mill Creek can take water. If a server or network closet sits low in the building, move it up or move the workload to the cloud.
How long should a Cincinnati company keep its backups?
It depends on contracts, regulation and how far back you realistically need to recover. Many firms keep daily copies for a month and monthly copies for a year or more, while financial and healthcare records can carry longer obligations. We set retention to match those requirements and note the reasoning.
If a storm closes our Sharonville building, can staff keep working from home?
That depends on preparation more than on the storm. If staff already have managed laptops, files live in the cloud and phones can be forwarded, most people can carry on from home the same day. Systems that only exist on a server inside the building are the bottleneck, so the plan identifies them and decides how they will be reached or restored.
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